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- Directors and Account Managers who regularly visit major Chain's Head Offices
- Sales Force who visit stores everyday
- Retail distribution report
- Customer Sales analysis
- Ad recap
- Pricing audit report
- EDI/Fax Purchase orders, invoices and acknowledgement
- Administration of Bill Back Funds
- Invoicing capacity (paper, electronic)
- Microsoft Office software for
administrative and sales staff
- Customer service
- Telemarketing
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